Advanced Telecom has the BEST service!

To request service please click here.

We are the best in the business for on-time repairs and customer service. We know our products and we care about your needs. We service all major brands! Lightning protection and warranties to cover lightning damage are available as well.

Below is a description of our services and our response times.

Customer Service Matrix:

Description
Example
Response Time
Normal Service Request Minor outages, typical Break/fix:
One ext. out, Static on phone, Dead jack.
24-48 Hours
Emergency Service Request Partial System outage,
Main extension dead,
Voice Mail outage
1-2 Hours
Moves, Adds, Changes Add/move phones
Add trunks
Change COS/COR
Change features
2-3 Business Days
Installation New System or
Major System Upgrade
2-4 Weeks

 

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Advanced Telecom - 6601 State Road 54
New Port Richey, Florida 34653 - Office: 727.842.3000 Fax: 727.849.7000